Directness in leadership

You tell it like it is and can give tough feedback.

In leadership

• You make decisions about people with clear, fair criteria.
• You give direct, fact-based feedback.
• You hold firm on difficult decisions.

What to keep an eye on

• People may feel you don't consider their personal situation.
• You may underestimate the emotional impact of change.

A first practice

The person first

In your next one-to-ones, start by asking how the person is doing before talking about work.