Emotional Expressiveness in leadership

You feel things intensely and let it show.

In leadership

• Your enthusiasm and emotional commitment are contagious.
• People know what you feel, and that comes across as authentic.
• You get genuinely involved with problems and with people.

What to keep an eye on

• Under pressure, your emotions can set the mood of the team.
• Intense reactions can make people avoid bringing you bad news.

A first practice

Pause before responding

When bad news arrives, thank the person for it and, if you can, respond the next day.